In response to customer feedback, SEPTA is reducing the minimum amount that can be loaded onto its Key cards, the electronic fare payment system that LTK Engineering Services helped develop and support. Beginning May 4, the minimum amount riders can add to their reloadable Travel Wallet will be reduced from $10 to $5. SEPTA will also start charging $4.95 to purchase Key cards. However, that fee will automatically be returned to the riders’ Travel Wallet if they register the card within 30 days of purchase. Registering the card will also protect against loss or theft. SEPTA has also announced plans to terminate the sale of convenience tokens as passengers quickly adapt to the SEPTA Key.
The Key cards, which are replacing tokens and TransPasses, can also be used to purchase single-day, weekly and monthly passes for buses, subways and trolleys. SEPTA is also beginning to test the Key on Regional Rail, creating secure “paid areas” at downtown Philadelphia stations.
LTK has supported the SEPTA New Payment Technology project throughout strategy, procurement, design, implementation and testing phases.
Read more about the Key card updates in the Delaware County Daily Times and Philly.com.